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ClosedLoop AI

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Product intelligence that drives revenue. Ship the features that grow accounts, win the deals you're

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ClosedLoop AI helps product teams at B2B SaaS companies use customer evidence to decide what to build. It connects read-only to tools such as Gong, Zendesk, Salesforce, Intercom, Slack, and HubSpot, then relates customer insights to product and business context. Teams can prioritize problems by customer and revenue impact, notify customers who raised an issue, and measure whether a shipped change improved it. Pricing scales with the number of customer conversations analyzed, with 100K credits free each month and unlimited team members.

Key features

  • Read-only connections to existing tools and workflows
  • Finds patterns across customer insights and attaches customer and business context
  • Prioritizes problems by adoption, retention, and revenue impact
  • Notifies customers who raised an issue and measures whether it improved
  • Pricing scales with conversations analyzed, not team size

Use cases

  1. 01Identify product problems from customer conversations, tickets, CRM, chat, surveys, and product usage
  2. 02Prioritize roadmap decisions using customer reach, impact, and revenue evidence
  3. 03Coordinate next actions for Product, Engineering, Sales, Customer Success, and Marketing
  4. 04Notify customers who requested a change and measure its impact after shipping
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