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Lunavo integrates with your TMS, email, and portals to handle repetitive back-office tasks, ensuring that only critical decisions require human intervention. It captures operational knowledge that typically resides within senior dispatchers and automates much of the related activities, enhancing efficiency and scalability for freight forwarders.
Key features
- Automated order intake
- Dispatches by margin
- Drafts and escalates decisions
- Real-time updates on delays
- Integration with existing TMS systems
Use cases
- 01Automate repetitive admin tasks
- 02Enhance decision-making processes
- 03Scale operations without additional overhead
- 04Improve response times to customer inquiries
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