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Athel AI

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PatientOS delivers adaptive AI patient intake & 24/7 reception in your EMR.

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Athel AI offers Patient OS, an AI co-clinician for clinics. Its tools conduct pre-visit patient interviews, answer and book calls around the clock, and help physicians create dictated notes. Structured intake summaries are sent to the physician through the clinic’s EMR workflow. Patient OS is designed for physicians, clinics, hospitals, and multi-site groups across specialties. It works with EMRs including Accuro, OSCAR, and TELUS, with hospital integrations through HL7/FHIR. The site states that Athel is HIPAA and PIPEDA compliant and that patient data is encrypted in transit and at rest.

Key features

  • Conducts structured pre-visit clinical interviews by voice or web chat.
  • Adapts questions and follow-ups based on patient responses.
  • Generates a structured clinical summary when the interview ends.
  • Answers calls, books appointments, and triages patients 24/7.
  • Supports multilingual clinical interviews.
  • Offers dictation that prepares a note when the physician stops speaking.
  • Works with Accuro, OSCAR, and TELUS EMRs; hospital groups can connect through HL7/FHIR.
  • HIPAA and PIPEDA compliant, with Canadian and US data infrastructure.

Use cases

  1. 01Collect patient histories before appointments and send summaries to physicians.
  2. 02Answer clinic calls, book appointments, and triage patients around the clock.
  3. 03Prepare clinical notes from physician dictation.
  4. 04Support intake for specialist, primary care, walk-in, and hospital settings.
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